Shipping policy

 

Standard shipping on domestic items is ranges between 7-10 business days from order date. This includes our 5-7 business days for processing plus an additional 2-3 business days for delivery.

Delivery time does not include weekends (Saturdays or Sundays), nor holidays. 

All orders in stock will leave our facility in 1-2 business days (this is determined by volume). Once the order has been shipped out, you will receive a tracking number via E-mail automatically. 

To track your order please use tracking number emailed to you once your order has been shipped.

If your tracking number does not work, please visit www.usps.com to manually input your tracking number.

 

MISSING ORDER 

If your order is missing, please following the below steps for updates and/or retrieval.

  1. File Claim with UPS

  2. File police report

  3. Allow 1-2 days for UPS feedback and/or updates.

Please note - WORKHARDSTAYCUTE is not responsible for lost or stolen packages.

Customer(s) will assume all responsibility once a confirmation number is issued.

Please double-check that all information is input properly for shipping purposes. 

Shipping addresses cannot be updated once tracking has been assigned to your order.

Customer assumes responsibility for costs associated with shipping both ways if order items must be sent back. 





RETURN TO SENDER

If this occurs, when it arrives we will reach out to have you reconfirm the address to get it back out to you.

We are happy to resend an order back to you for a small coverage fee of $9. 

Orders sent back as "unclaimed" or "unable to forward" or "return to sender" may be subject to a $15 re-shipping fee.

You will receive a PayPal invoice for re-shipping. Once it is paid, we will happily reship the item.